Elite Auto Glass works closely with all major insurance companies and can easily advise them of the repairs and replacements needed on your vehicle. Elite Auto Glass is often pre-approved by all major insurance companies.
- How do you determine when to repair or when to replace?
When it comes to your windshield, it depends on the extent of the damage to the glass. If we can repair it, we will. However, there are times when a replacement is necessary. If the crack is longer than 6 inches, it will not be repairable. One of our experienced technicians can help with the determination of this.
- Can you guarantee that a chip or crack will be invisible after the repair has been done?
No, a chip repair is done to prevent further damage to your glass. While each damage is different, the most successful repairs have a blemish or slight imperfection on where the impacted occurred. The cosmetic appearance of the repair is not always invisible.
- How long do rock chip repairs take?
Every repair has its on level of damage. When you call to schedule your appointment, we will communicate with you through the process.
- Why are calibrations needed for auto glass replacements?
Vehicles with integrated safety systems are required by the vehicles manufactured to be recalibrated once a windshield has been replaced. This is essential to ensure that cameras and sensors are working properly and aligned with the road. Therefore, this is protecting occupants from potential road hazards. The vehicles year, make, and model will determine the features of the vehicle sensors. Also, the type of vehicle will determine which type of recalibration will need to be performed between a static or a dynamic recalibration. In certain cases, both types of calibrations may be necessary.
- Why can’t my recalibration be done with my mobile appointment?
Depending on the year, make, and model of your vehicles, those with dynamic recalibrations can be performed with the mobile appointment. This will be communicated when calling for your quote and scheduling. The vehicles that require the static recalibrations are required to be performed in a controlled area.
- Can you come to me to replace my windshield?
We know life gets busy, so Elite Auto glass offers a mobile service for rock chip repairs and replacements. Whether it’s your home, office, or a extra activity, wherever is convenient for you. If your vehicle requires recalibration on the safety features, that may need to be performed at our location.
- Why do I need to bring my vehicle to your shop?
Depending on your vehicle, it is important to perform services in a controlled environment. Certain factors, such as lighting, uneven surface, clutter and shadows can hinder the performance of a successful calibrations. Bringing your vehicle to our shop ensures the controlled environment for the static calibration to perform at a successful rate.
